Privacy Policy
Data Protection Policy
Concerned about protecting your privacy, YON-KA attaches great importance to the confidentiality of the personal data that you transmit to us.
We would like to explain to you through this personal data protection policy (hereinafter "Policy"), the nature of the personal data that we collect, the way in which we process them, the measures we take to ensure their security and the nature of your rights.
Our Policy may be updated at any time by us and these modifications will take effect immediately. We therefore invite you to refer to it regularly in order to be aware of its latest available version.
By using our website www.yonka.fr (hereinafter referred to as "Site"), you declare that you accept the terms of this Policy and consent to our collection, use and disclosure of your personal data in accordance with the Policy. This Policy applies to all personal data that you provide to us directly or indirectly.
For any request or information, please contact us via our contact form.
Or by phone at852 2408 8988 or by email at info@yonka.com.hk.
1 - WHO COLLECTS YOUR PERSONAL DATA?
Your personal data collected as part of our activity are mainly processed by:
Parlain Co. Ltd. (hereinafter referred to as "Parlain")
Simplified Joint Stock Company | Share capital: €649,276 | RCS Nanterre 552 022 824
Registered office: 11/F Katherine Centre, 53-55 Chatham Rd S, Tsim Sha Tsui, Hong Kong
Email: Contact form
Tel No.: 852 2408 8988
2 - WHEN DO WE COLLECT YOUR DATA?
We collect personal data from you, directly or indirectly through our service providers, in particular when:
- You browse our Site or use our Services on our Site,
- You create an account on our Site,
- You log in to your account on our Site,
- You use your account on our Site,
- You subscribe to our newsletter,
- You place and pay for an order on our Site,
- You write a customer review, a comment on our social networks, on our Site or on the site of our partner Avis Vérifiés,
- You contact us through different channels including contact forms, by post or by telephone,
- You participate in a game or competition, product tests, satisfaction surveys, polls,
- You visit our Spas and Institutes,
- You share content on social networks using a #Yonka hashtag or hashtags that we offer you,
- You have given your consent to third parties to transmit personal data about you to us,
We do not collect your personal data only when strictly necessary and lawful. We undertake to collect only the minimum amount of personal information necessary for the purposes covered by this Policy.
In the event that we need to use your personal data for purposes not covered by this Policy, you will be asked for additional consent. Such consent is not mandatory but will sometimes be necessary for us to be able to meet your needs/requests.
Please note, however, that your consent will not be necessary if our processing of your personal data is justified by a legitimate reason, provided that such use does not adversely affect your own rights and interests.
3 - HOW DO WE COLLECT YOUR DATA?
We may collect personal information about you from different sources, including:
Personal data collected directly, which you voluntarily provide to us, in particular through collection forms. (for example: name, first name, contact details, etc.);
Personal data collected indirectly, automatically or with your express consent when using our Site;
Personal data that you choose to share when using third-party sites, which we have collected from other sources;
Personal data about you from other legitimate sources, including commercially available sources, such as public databases, data aggregators, etc.
4 - WHAT PERSONAL DATA DO WE COLLECT?
In this Policy, "your personal data" means information or pieces of information that allow you to be identified directly or indirectly. This generally includes information such as your name, addresses, profile picture, email addresses and telephone numbers, but may also include other information such as your IP address, your purchasing habits, information about your lifestyle or your preferences.
Although the precise detail of the personal data we collect varies depending on the specific needs, we generally collect the following data:
| WHEN? | WHAT DATA? |
| When you browse our Site and/or log in to your account | your name, first name, email addresses, connection data, technical data including your IP address, browsing information relating to your terminal |
| When creating your account on our Site | your name, first name, email addresses, date of birth, skin type, Facebook ID (if connection linked to Facebook) |
| When you subscribe to our newsletter | Your email address |
| When you order a product or service offered on our Site | your name, first name, email addresses, the contents of your order, billing address (the type of address: home, work, etc.), delivery address, mobile/landline telephone number |
| When you pay for the products and/or services ordered on our Site | your name, first name, order number, the amount of the order as well as your credit card number and its expiration date |
| When posting your review of a product and/or service offered on our Site, or our social networks | your last name, first name, nickname, age group, gender, skin type, date and reference of the order, the internal and international names and references of the product(s) ordered, the content of your review: the ratings given, the comments and observations, the date and time of submission. |
| When posting content on our UGC, our social networks | the content posted (image, photograph, video, opinion, etc.) |
| When you contact our Customer Service | your name, first name, email address, postal address, date of birth, telephone number, order number, the content of your request. |
| your name, first name, email address, postal address, date of birth, telephone number, order number, the content of your request. | your name, first name, email address, date of birth, your content related to participation (photographs, videos, opinions, comments, etc.), Facebook ID |
| During your visit to the Institute/Spa | your name, first name, telephone number, email address, postal address, date of birth, data contained in the health questionnaire |
| When you authorize third parties to transmit data to us | the content of the data you provide to them |
This data is collected fairly; no collection is carried out without your knowledge or information.
5 - FOR WHAT PURPOSES DO WE COLLECT YOUR DATA?
The processing that we implement meets an explicit, legitimate and determined purpose.
Any processing of your personal data that would have a purpose other than those set out below will require your consent if it is not justified by a legitimate interest.
For our part, the processing of your personal data allows us to provide you with the Site's services, to ensure their improvement and the maintenance of a secure environment and in particular to:
- Manage the operation and optimization of our Site and our services and products;
- Help accelerate your future activities and experiences on our Site;
Evaluate the use of our Site, our products and services and analyze the effectiveness of our products, communication campaigns and promotions;
- Know you better in order to anticipate and best meet your expectations;
Personalize your experience on our Site and other platforms and anonymously and globally evaluate the activity on our Site and other platforms (we take into account in particular the time at which you visited it, if you have already visited it and which site referred you to it);
- Make our Site easier to use and better adapt our Site, our products and services to your interests and needs;
- Carry out operations relating to our commercial relationship (orders, payment,
- deliveries, invoices, accounting, satisfaction surveys, consumer service, etc.);
- Advise you, provide products or services that you request from us and answer your questions;
- Provide a customer service accessible by telephone and email to answer your questions;
- Provide sharing tools on our Site and/or social networks;
- Proceed with the verification, identification and authentication of the personal
- data that you have transmitted to us;
- Prevent and detect fraud, malware (malicious software) and manage security incidents;
- Manage any disputes.
We strive to minimize the data collected, keep it accurate and up to date while facilitating the rights of the persons concerned.
6 - HOW LONG DO WE KEEP YOUR DATA?
In accordance with current legislation and regulations, we do not keep your data beyond the period strictly necessary for the purposes pursued above.
| THE TYPE OF DATA | SHELF DURATION |
| The personal data that you have completed/declared in your profile. | Duration of 3 years from your last activity on the Site |
| Data concerning your browsing, your use of the Site and exchanges with our customer service | Duration of 3 years from your last activity on the Site |
| Data relating to an order | Duration of 3 years from your order |
| Audience measurement statistics and your raw traffic data for our Site | Duration of 13 months |
| Prospect/customer data | Duration of 3 years from their collection or the last contact, or the end of the commercial relationship. |
| Bank details | Duration of the transaction. Subject to your express consent, this data may be retained until the expiration date of the bank card. |
| Data enabling proof of a right or contract to be established, or retained for the purpose of complying with a legal obligation | Archiving in accordance with current legislation |
However, in order to meet our administrative, legal, accounting and tax obligations, your data may be archived and kept beyond the aforementioned periods, in accordance with current legislation.
7 - WHAT IS OUR COOKIE POLICY?
We use cookies for the purposes of browsing our website, in order to remember your preferences, to give you a better customer experience and to optimize our website by providing content adapted to your needs.
We use cookies in order to:
- Identify you when you connect to our website.
- Determine the settings of your Internet browser (browser used, plug-ins installed, etc.).
- Remember your shopping cart and purchase options.
Know the products you view and purchase, in order to provide you with tailored suggestions. We do not collect personal data but only statistical data in order to - optimize our website.
When you browse www.yonka.com.hk, you may notice that some content comes from other websites. We also offer you the possibility of sharing information through social networks such as Facebook. Yon-Ka does not control cookies from third-party sites and we suggest that you consult these sites directly for more information on their cookies and their settings.
We inform you that you can oppose the recording of "cookies" by configuring your browser as follows:
For Mozilla Firefox:
- Choose the "tool" menu then "Options"
- Click on the "privacy" icon
- Locate the "cookie" menu and select the options that suit you
For Microsoft Internet Explorer:
- Choose the "Tools" menu, then "Internet Options".
- Click on the "Confidentiality" tab
- Select the desired level using the slider.
For Netscape:
- Choose the "Edit" menu then "Preferences"
- Privacy and Security
- Cookies
For Opera:
- Choose the "File" menu then "Preferences"
- Privacy
- Cookies
What is a cookie?
A cookie is a small piece of information sent to your browser and stored on your device (e.g. computer, smartphone). Cookies are not used to determine the identity of a person who is simply visiting our Site. We use them to track traffic patterns in order to determine a user’s location and preferred language so that they can be directed to the appropriate country’s home page when they visit our Site. These cookies are called first-party cookies.
How to disable a cookie?
Please note, however, that if you disable "cookies" on your browser, you will not be able to take full advantage of our Site. For example, you will not be able to benefit from the automatic connection and other personalization features of our Site. If you do not wish to receive a cookie from our Site, several options are available to you. For example, you can refuse to receive them or deactivate those that have been installed directly on your terminal. You can choose, at any time, to express and modify your wishes regarding cookies, by the means described below.
Indeed, if most browsers are configured by default and accept the installation of cookies, you have the possibility, if you wish, to choose to accept all cookies, or to refuse to receive them systematically.
You can also configure your browser so that it accepts or deactivates cookies before their installation on a case-by-case basis. You can also regularly delete cookies from your terminal via your browser. Please note, however, that if you disable cookies on your browser, you will not be able to take full advantage of our Site. For example, you will not be able to benefit from the automatic connection and other customization features of our Site.
It should be noted that you must not forget to configure all the browsers on your different devices (tablets, smartphones, computers).
Regarding the management of cookies and options, the configuration of each browser is different. It is described in the browser Help menu which will explain how to modify your cookie preferences.
With regard to audience measurement cookies in particular, you can also deactivate them as follows:
For “Google Analytics” cookies, you can download the module accessible from the following address to deactivate them: https://tools.google.com/dlpage/gaoptout/
8 - WHO ARE THE RECIPIENTS OF YOUR DATA?
We are the sole recipients of your personal data and do not market them.
However, to the extent that it proves necessary, we may communicate your personal data to authorized and determined recipients, namely to:
- all YON-KA employees,
- our advertising and marketing agencies to help us deliver and analyze the effectiveness of our advertising campaigns and promotions,
- third parties required to deliver a product or service to you, such as a delivery or postal service delivering a product you have ordered
- third-party service providers, such as website hosting service providers,
- web analytics tool providers, such as Google,
- our service providers and/or economic partners when sharing is necessary to meet the purposes mentioned above,
We require these recipients to implement all necessary and appropriate technical and organizational measures to ensure the confidentiality and optimal security of your data against any misuse and to use them only in accordance with our instructions and the legislation and regulations in force, in particular by signing a personal data protection agreement.
9 - HOW DO WE PROTECT YOUR DATA?
As the data controller, we take all reasonable precautions to preserve the security and confidentiality of your personal data by implementing organizational, technical, software and physical measures and require our partners to do the same.
Access to your personal data is limited to prevent unauthorized access, modification, interference, loss and/or abuse. However, despite our efforts, we cannot guarantee the complete security of the transmission or storage of your personal data on the Internet as the Internet is not a sufficiently safe and secure environment.
10 - YOUR RIGHTS
| Right of access and rectification | You can request a copy of the Personal Data we hold about you. You can also request that inaccurate Personal Data be rectified, or that incomplete Personal Data be completed. |
| Right to erasure / Right to be forgotten | Your right to be forgotten allows your Personal Data to be erased when:
|
| Right to restriction of processing | You can also request the limitation of the processing of your personal data if:
|
| Right to object | You have the right to object (right of “withdrawal”) to the Processing of your Personal Data, including profiling or commercial communications or where your interests or fundamental rights and freedoms override the legitimate interests of the Controller or a third party. Where we Process your Personal Data based on your consent, you may withdraw your consent at any time. |
| Right to data portability | Where applicable, you have the right to receive the Personal Data concerning you that you have communicated to Yon-Ka France, in a structured, commonly used and machine-readable format, and you have the right to transmit this Personal Data to another Data Controller without hindrance, when:
|
| Right not to be subject to automated decisions | You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. |
| Right to issue advance directives on the processing of your personal data after your death | In application of the Hong Kong law relating to the protection of Personal Data, you can also define directives on the exercise of your rights provided for in this section after your death (in particular on their retention period, their deletion and/or their communication) as well as to designate a person responsible for exercising these rights. |
| Right to lodge a complaint with a supervisory authority | You may decide to lodge a complaint with the Supervisory Authority of the country in which you have your habitual residence, your place of work, or in the country in which the violation is alleged to have been committed. You also have the right to bring a legal action before the courts of the country in which the Yon-Ka entity has an establishment or the country in which you have your habitual residence. |
To exercise these rights, you can contact us by writing to us at the following address: info@yonka.com.hk indicating your name, first name and the subject of your request. We may ask you for additional information in order to identify you and be able to process your request.